How Age Effects Job Performance in the Workplace
By: Alexander Shively
Job performance is the
quality and quantity that is expected from an employee. Age and job performance
is judged constantly in the workplace. Many employers feel as if the older an
employee gets the more their job performance suffers in the workplace compared
to younger more alert workers. The stereotype is that older workers speed;
strength, agility, and health greatly affect the performance they have.
Employers feel as if young people who are new in the company are able to adapt
to the changing work conditions that the economy is pushing for. It is commonly
thought of that older workers are no longer assets to the company since they’re
basically deteriorating in the eyes of employers but not everyone who is old
has health problems or has trouble seeing. The problem is that supervisors are
just assuming that if one person has the problem they all will but just because
an older worker has health problems at 60 doesn’t mean they all do some never
have any health issues until their 80 years old. This assumption can affect a
company’s performance in the future. Just because someone is aging doesn’t mean
his or her performance is lowering.
Relevance
to organizational performance
Since no matter
what we do people will age and people will graduate college employers need to
find a way to keep older workers from thinking they aren’t wanted anymore.
Companies need to start to pair older workers up with young workers in the
workplace on team projects. By doing this is will allow the new employees to
learn from the vast knowledge that a long time employees has while the new
employee can help keep the older worker up to date with how to use new
technology being used in companies. If businesses keep seeing older workers as
liabilities them not only will a companies performance suffer but their client
lists, and financials will decrease. This is because it is known that older
employees usually have bigger clients that sometimes will only work with them
that bring in large amounts of money for the company. If a business sees an
older worker reaching an age where they think their performance is suffering
and let them go sometimes clients will leave the company to follow the employee
to a new job which could have a huge affect on a business.
In the article
written about the effect age has on performance in the workplace (Mumtaz, 2010)
explains reasons why employers think that older workers are lower workplace
performance. It talks about how their resistance to new technology causing them
to be less flexible in new working conditions. Citizenship behavior also
decreases as age increases because older employees feel like they need to spend
more time worrying about their own work to make sure their employers don’t
think their performance is decreasing rather then be willing to assist new
workers who need help.
Description from the article
In this article
they conducted a study using over 100 groups of individuals with the ages of
the people ranging from 18 to 74. This study was performed to measure how work
performance is affected by experience compared to age. They conducted the study
by asking the individuals supervisors to fill out a questionnaire, which rated
their performance. In this study they were able to conclude that the
correlations between age and performance drops significantly when experience
was controlled. This means that once experience is added into the equation
performance is dependent upon how much experience the employee has. In this
study (Avolio, 1990) explains how the length of experience that the employee
has is a better predictor of work performance then age. This is support towards
how older employees are just as good of workers if not better due to the amount
of experience that have throughout the years of working.
Also is this next article they
conduct a study, which collected data from 6,000 workers whose employment was
divided equally among five federal government agencies. This study spanned for
about ten weeks but they made sure to only collect the data from offices that
kept production records for the individual workers being studied. (Kutscher,
1960) was able to find three important findings the first one being the amount
of man-hours being put into their work was insignificant between different age
groups. The second one is that they found considerable variations between the
workers being that older workers were exceeding the average performance of the
younger workers. The last important thing they found is that the older workers
had a much more consistent output of work compared to younger workers. Overall
this study was able to conclude that its more common that older works are
better at producing more accurate work and how experience was the major
difference in how well employees performed.
Take away points
This study above is proving that
older employees performance shouldn’t be discriminated against when it comes to
age. Organization need to understand that as long as they keep thinking that
young workers are more valuable to speed their money training on they will see
a decrease in business. If employers keep training their older workers then
they will be able to use the experience they have and convert it into business
for the company. If businesses keep letting its older workers go they will only
have young less experienced employees which will mean lower performance rates.
People should know that age means nothing when it comes to performance just
because technology s changing doesn’t mean older employees can’t learn to adapt
like the younger ones. Employers need to acknowledge older workers amount of
experience that they’ve had throughout their years of working at the company
which younger workers don’t have.When a company puts groups of younger and older workers together it allows for the best of both world since you have older employee experiences and younger workers knowledge in technology. That is how a businesses can use the knowledge of all its employees to the fullest potential.
References
Benjamin, T., & Media, D.
(2013). The Ways Discrimination Negatively Affects Businesses | Chron.com. Small
Business - Chron.com. Retrieved March 13, 2013, from http://smallbusiness.chron.com/ways-discrimination-negatively-affects-businesses-36925.html
Mumtaz, S.
(2010, June 9). Does Age have an effect on the performance at workplace? Articlesbase.
Retrieved March 13, 2013, from http://www.articlesbase.com/self-help-articles/does-age-have-an-effect-on-the-performance-at-workplace-2588059.html
Avolio,
B. J., Waldman, D. A., & McDaniel, M. A. (1990). Age and work performance
in nonmanagerial jobs: The effects. Academy of Management Journal, 33(2),
407-407. Retrieved from
http://search.proquest.com/docview/199827143?accountid=12924
Kutscher,
R. E., & Walker, J. F. (1960). Comparative job performance of office
workers by age. Monthly Labor Review (Pre-1986), 83(000001), 39-39. Retrieved
from http://search.proquest.com/docview/227968680?accountid=12924
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